Good to see you here in QuickBooks Community, @soakley.
I'm here to help and ensure that your bank is updating the transactions in QuickBooks Online (QBO).
The first thing to do is log in to your bank website to confirm if the new transactions are posted in your bank account since the transactions downloaded to QBO is dependent on the data provided by your bank's website.
Once done, you'll need to manually update your bank account to bring in the transactions to QBO. Here's how: