I have been trying to set up a bank feed connection with "Bank of America - New" as per the instructions I received from QuickBooks, since "Bank of America - All Other States" is no longer supported. However, when I click "Add Account" and search for "Bank of America," there is no "Bank of America - New" in the bank list.
I see:
"Bank of America"
"Bank of America - CashPro"
"Bank of America - All Other States"
I tried the one just labeled "Bank of America" but when I click on it, it gives me instructions on how to manually import transactions. I've tried searching the word "new" and I've tried searching "Bank of America - New" and I come up empty.
Anyone have any idea what the issue is? As of right now I don't have access to any of my BofA bank feeds at all, which is gonna be a real problem soon.
Thanks!!
Hello, tkatke.
It looks like the financial list isn't updated yet, which is why you're unable to see the Bank of America - New option. I'll share a couple of solutions to help you fix the missing option for the feeds.
We'll want to ensure that QuickBooks Desktop is updated to the latest release. Here's how to do it:
If you're unable to get the updated list, we can manually update the Financial Institutions Directory file. We can follow Solution 2 from this article: Update the Financial Institutions Directory in QuickBooks Desktop.
After successfully getting the new option for Bank of America and connecting it with QuickBooks, we can start downloading your transactions and categorizing them.
Do you need help reconciling your accounts in the near future? I'll include this article in case you need a guide or two: Reconcile an account in QuickBooks Desktop.
Let me know if you have more concerns regarding your bank transactions. If you have questions regarding your entries such as sales or expenses, add the details below. I'll help you out.
Simplify payday and set payroll to run automatically in QuickBooks.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.