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Winterbooks123
Level 1

Bank reconciliation problems

My starting balance for the last month of year is off by a double invoice/checking deposit error. I deleted the duplicate invoice, but the starting balance is now off. I went ahead and decided to undo the previous month reconciliation so I can correct the balance, but now when I try to pull in the bank statement for the period, Desktop Pro 2020, states there are no new records to upload. I've tried saving this time period, but I am unsure where bank statements save to within Quickbooks. How do I get the system to recognize the bank statement (even if it has been uploaded previously) so that I do not have to manually type in each deposit/wd out in the check register? Thank you for any help assisting in this matter.

1 Comment 1
MaryLandT
QuickBooks Team

Bank reconciliation problems

Let's reconcile again your bank account,Winterbooks123.

 

You need to check if you're reconciling the correct bank account. When you undo the last reconciliation, transactions will remain on your bank account.

 

If you have a backup copy of the file before you undo the reconciliation, you can restore it. This will revert back the reconciled account and for you to know the name of the bank.

 

Going back, before reconciling again, you need to compare the list of transactions on your bank statement with what's in QuickBooks. Doing this will help ensure the record is accurate.

 

Then, proceed with the reconciliation process. If there are discrepancies, here's how to fix mismatches:

Stay in touch with me if you need additional information by commenting below. I'll be right here to help fix the bank reconciliation discrepancy in QuickBooks.

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