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prasad1956
Level 1

Bank reconciliation

Recently I took charge of a company accounts transitioned from desktop version to online version long time back. There was one reconciliation done by the previous book keeper for Jan 2019.

Found many errors in that reconciliation and it was closed with an adjustment entry. I tried to undo the same. as I could not do it, unreconciled each entry with a view to restart the reconciliation. Now the system is showing all those entries in a report and asking me to correct them as reconciled. How can i bring the books to a state of no reconciliation done so that I can start reconciliation afresh? Please help.

3 Comments 3
AlexV
QuickBooks Team

Bank reconciliation

Good to see you here, prasad1956.

 

You'll want to undo the reconciliation instead so you can reconcile the transactions again. If you have the accountant's access, you can do it at once. You may refer to this article:

Though you can manually undo transactions from reconciliations in QuickBooks Online. Also, it's best to undo only the affected period so it won't mess up your entire books.

 

I'll be here if you need more help. Have a great day!

prasad1956
Level 1

Bank reconciliation

Alex! I got a message that you posted new reply, but I am not able to see that. How Can I see your solution?

Please let me know.

BettyJaneB
QuickBooks Team

Bank reconciliation

Hi there, @prasad1956.

 

I've got some clarifications to share regarding how you can view the response for the post that you've posted.

 

You can view the reply provided by my peer AlexV on how to deal with your reconciliation concern by checking this link: https://quickbooks.intuit.com/learn-support/en-us/banking/bank-reconciliation/01/608177#M39944

 

To add up, I'm adding here some great resources that can help you in reconciling your accounts smoothing and on how to fix its issues in case you encounter any along the process: 

Let me know if you have any other concerns with QuickBooks. I'll make sure you're all set. Have a good one!

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