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Bank Reconciliations are printing just a blank page. What's up with that? Help!

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QuickBooks Team

Bank Reconciliations are printing just a blank page. What's up with that? Help!

Welcome to the Community, @newhorizon0508.


Let's perform some troubleshooting steps so you can print your reconciliations report successfully.


It's very unusual to print a reconciliation report with a blank page. Let's try logging in to your QuickBooks Online (QBO) account via a private browser. It's a good start to check if it's a browser data issue.


To use a private browser, here's how:


  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + N
  • Safari: Command + Option + N

Once logged in, go back and try to print the reconciliation report again to double-check. For more guidance, feel free to check out this article: How do I view, print, or export a reconciliation report?


If this works, it means that you need to clear your browser's cache so the system can start fresh.


If you get the same result while using a private browser, I recommend updating, repairing, or re-installing Adobe Reader/Acrobat.


I'm also adding this article to learn how to customize reports in QuickBooks Online: Customize reports in QuickBooks Online.


Please let me know if you need further clarification about this, or if there's anything else I can do for you. I'll be standing by for your response. Have a great day.

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