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Senior Explorer ***

Banking changes

Client needed to make some changes to bank accounts.  I was able to connect with QBs with a new bank password and had a successful download of data.  What I discovered is that Bank account names had changed from what was showing in QB.   Client has two businesses and this challenge involved 3 bank accounts.   QB bank name reads "Bank - Company XYZ - checking"; yet, the download detail is from "Bank - Company ABC - checking".    A new Bank account was added for Company XYZ; therefore, I needed to set up a new QB account which I labeled "XYZ Checking".  Can I simply edit the bank account name in QuickBooks to mirror the Bank's account naming or is it more complex then that?  

Solved
Best answer 06-06-2019

Accepted Solutions
QuickBooks Team

Re: Banking changes

Hello there, @TammyM12.

 

Thanks for reaching out to the QuickBooks Community. I'm here to help provide details about updating banking information in QuickBooks Online (QBO). 

 

I'd like to acknowledge your effort in sharing very detailed information about your concern. I've checked our investigation list, but we haven't received any similar reports about this issue. In this case, you can manually edit the bank account name by following these steps:

  1. Click the Gear icon (⚙) and select Chart of Accounts.
  2. Next to the Bank Register you'd like to change the name on, click the drop-down arrow.
  3. Select Edit.
  4. Enter the new one under Name. Click Save and close once finished.

You may also want to visit this article about connecting bank accounts in QBO: Connect bank and credit card accounts to QuickBooks Online.

 

Feel free to leave a comment below if you have any other questions about the banking information. I'll be around to help you out. Have a good day. 

3 Comments
QuickBooks Team

Re: Banking changes

Hello there, @TammyM12.

 

Thanks for reaching out to the QuickBooks Community. I'm here to help provide details about updating banking information in QuickBooks Online (QBO). 

 

I'd like to acknowledge your effort in sharing very detailed information about your concern. I've checked our investigation list, but we haven't received any similar reports about this issue. In this case, you can manually edit the bank account name by following these steps:

  1. Click the Gear icon (⚙) and select Chart of Accounts.
  2. Next to the Bank Register you'd like to change the name on, click the drop-down arrow.
  3. Select Edit.
  4. Enter the new one under Name. Click Save and close once finished.

You may also want to visit this article about connecting bank accounts in QBO: Connect bank and credit card accounts to QuickBooks Online.

 

Feel free to leave a comment below if you have any other questions about the banking information. I'll be around to help you out. Have a good day. 

Senior Explorer ***

Re: Banking changes

In ticking and tying the transactions showing in QuickBooks and client's bank it appears that transactions from one bank account pulled into two different accounts in QuickBooks.  I am going to spend some additional time following the transaction trail on one bank account today.  She has 6 bank accounts.  If you know of any quick fix to this dilemma, let me know.  I wondered if there is anywhere to somehow reset QuickBooks prior to the day I was able to reconnect to Client's bank after she made changes at her bank.  Then I could rename the bank accounts in QuickBooks to match the bank names and do the download then.  Wishful thinking?  

QuickBooks Team

Re: Banking changes

I'm here to provide information about this, TammyM12.

 

We're unable to reset QuickBooks set up prior to re-connecting your client's bank account after the changes have been made. What you can do, is to modify the transactions.

 

Here's how to undo them:

  1. Go to Banking.
  2. Select In QuickBooks tab.
  3. Place a check mark in the boxes for the transactions you want to undo.
  4. Then, click Undo.

These transactions will then be moved back to the For Review section. If you don't need these in QBO, you can add them to the Excluded section.

Here are the steps:

  1. From the For Review tab, check the transactions that need to be excluded.
  2. In the Batch actions button, select Exclude Selected.

 

I've got you a helpful article for referenceAdd and match Bank Feed transactions.

 

I'll be more than happy to help you more if you have other concerns about banking in QuickBooks.