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Level 1

banking updates

Anyone else out there not receiving the banking updates this past week?   Not just having problem with bank, it is also credit cards too.   Is it QB's issue?

1 Comment
QuickBooks Team

banking updates

Hi there, @ElaineN.


Thanks for bringing this to our attention. I'm here to help you with this but I'll be needing more details.


May I know the name of your financial institution or if you're getting a specific error message? This is for me to check if the problem is caused by a connection problem between QuickBooks Online and your bank.


For now, we can perform basic troubleshooting steps that can help us sort out the problem. Switching to a different browser or clearing your browsing history to update your network can also help. Aside from that, you can manually update your bank account in QuickBooks Online:

  1. Go to Banking from the left menu.
  2. Select the Update button in the upper right-hand corner.

I'll keep an eye to your reply. It's my priority to make sure you're able to use QuickBooks with ease.

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