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smileywhylly
Level 2

Banking

Hi, I disconnected and inactivated my original Checking acct and started a new one because we could not get it balanced correctly. I pulled in transactions from 2020 to the new checking but they are also listed under the old checking acct. Do I need to remove them from the old acct so that they are not overstated? Or can I match up the transaction under the new checking account without making any changes to the old checking account? 

Solved
Best answer July 06, 2021

Best Answers
JasroV
QuickBooks Team

Banking

 I appreciate your quick response, @smileywhylly.

 

Yes, you got it correctly. Account History and View Register are the same things. It gives you the history of an account and the lists of all transactions associated with it. 

 

Also, there's no need to manually unlink the payment. By the time you delete a transaction, it'll automatically unlink the payment associated with it. All you have to do is to link the payment to the transactions in your new account to avoid any discrepancies.

 

To be guided, check out these links that contain detailed steps on how to link payments in QuickBooks Online (QBO):

 

 

Moreover, I'd recommend consulting with your accountant for additional guidance. This way, we can ensure your account is properly recorded after making some changes. If you're not affiliated with one, you can visit our ProAdvisor page and look for one from there.

 

When you're ready, you'll want to review your account and ensure it matches your real-life bank balance. For reference, please refer to this article: Reconcile an account in QuickBooks Online.

 

Let me know in your reply if you need help keeping your accounts accurate. I'll be here to back you up anytime. Stay safe!

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4 Comments 4
Rubielyn_J
QuickBooks Team

Banking

I'm here to help you handle transactions from your old checking account to the new one, @smileywhylly.

 

We can delete those transactions in the old account, that way, they will not be overstated. To do this, here are the things we need to take: 

 

  • Make the account active from the chart of accounts list.
  • Delete the transactions in the account one at a time.
  • Inactivate the account from the chart of accounts.

 

To activate an account, here's how:

 

  1. Go to the Accounting menu, and then choose Chart of accounts.
  2. Find the small gear icon on the right side that is above Action.
  3. Click the Include inactive box.
  4. Locate the deleted account and select Make active.

 

Then, delete each transaction in your old checking account:

 

  1. Under the Chart of accounts list, locate the account.
  2. Choose Account history.
  3. Click the transaction, then Delete
  4. Repeat for all other transactions.

 

Once done, you can now inactivate them: 

 

  1. Go to Settings ⚙ menu.  
  2. Select Chart of accounts.
  3. Find the account you want to delete.
  4. Click the Action ▼ dropdown and select Make inactive.

 

In addition, let me share these articles to help you manage your chart of accounts in QuickBooks:

 

 

Fill me in if you have other concerns about your checking accounts in QuickBooks. I'll be happy to help more. Have a great day!

smileywhylly
Level 2

Banking

@Rubielyn_J  Thanks for your reply. You mentioned "Account History" I don't have anything that says Account History but I do have View Register, would that be the same thing? Also, should I unlink any payments that have been linked through accepting payment. 

JasroV
QuickBooks Team

Banking

 I appreciate your quick response, @smileywhylly.

 

Yes, you got it correctly. Account History and View Register are the same things. It gives you the history of an account and the lists of all transactions associated with it. 

 

Also, there's no need to manually unlink the payment. By the time you delete a transaction, it'll automatically unlink the payment associated with it. All you have to do is to link the payment to the transactions in your new account to avoid any discrepancies.

 

To be guided, check out these links that contain detailed steps on how to link payments in QuickBooks Online (QBO):

 

 

Moreover, I'd recommend consulting with your accountant for additional guidance. This way, we can ensure your account is properly recorded after making some changes. If you're not affiliated with one, you can visit our ProAdvisor page and look for one from there.

 

When you're ready, you'll want to review your account and ensure it matches your real-life bank balance. For reference, please refer to this article: Reconcile an account in QuickBooks Online.

 

Let me know in your reply if you need help keeping your accounts accurate. I'll be here to back you up anytime. Stay safe!

smileywhylly
Level 2

Banking

@JasroV Thanks! I was able to make all the changes.

 

I will follow up with a Pro Advisor. 

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