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Hello there, Robert34.
The transactions can't be added or modified since your bank updated their website. To make sure that this website is already added on the list, I suggest reaching out to our Phone Support Team. They can verify it from their tools and request to add it for you.
To reach them:
You can check this article for more details about Bank Feeds.
Reach out to me if you need anything else.
Hello there, Robert34.
The transactions can't be added or modified since your bank updated their website. To make sure that this website is already added on the list, I suggest reaching out to our Phone Support Team. They can verify it from their tools and request to add it for you.
To reach them:
You can check this article for more details about Bank Feeds.
Reach out to me if you need anything else.
Thank you for suggestions on bank feeds. After a few days from when the problem started, I tried retrieving the BBT website with that QB browser and was able to download the credit card statement. This time the prompt appeared for connecting to aQB account, before I was only getting the bank feeds window with no changes. Problem now solved.
Hello again, @Robert34.
Thanks for taking the time to post an update on this. It's great to hear that this is resolved and you can download the transactions!
The Community has your back so let us know if we can be of further assistance. Have a lovely day.
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