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Community Contributor *

BBVA BANK FEED DOWNLOADING

HAS ANYONE COME UP WITH A SOLUTION TO PROBLEM INV-33026??

I HAVEN'T  BEEN ABLE TO DOWNLOAD FOR 5 WEEKS AND I DON'T HAVE THE ABILITY TO 

CALL SUPPORT DURING THE WEEK.    PAUL MACKELL

3 Comments
Moderator

Re: BBVA BANK FEED DOWNLOADING

Thank you for requesting an update, @docmackell.

 

I'd like to help inform you that this investigation is still in progress.

 

Our Engineering Team is currently working on an update to resolve this issue. We don't have a specific time frame yet but we will certainly notify you as long as you're signed up to receive email updates.

 

Please bear with us while we continue to get this fixed.

 

If you need anything else or if you have other questions about bank feeds, you can always get back to me. I'll be here to help.

Community Contributor *

Re: BBVA BANK FEED DOWNLOADING

Lily, Thanks.  I think they signed me up weeks ago.    DocMackell

Active Member

Re: BBVA BANK FEED DOWNLOADING

I have the same issue and spoke to tech support today.

 

They told me that the issue was recently resolved for versions 2019 and 2018, but not for 2017.

 

It was then suggested that I upgrade to 2019, which was pretty insulting!

 

Still waiting for 2017 to get patched.