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Afritec
Level 2

BOA credit card linked to a business account is not populating register. This is ongoing and frustrating. Does anyone have any awareness of this problem?

 
2 Comments 2
Ethel_A
QuickBooks Team

BOA credit card linked to a business account is not populating register. This is ongoing and frustrating. Does anyone have any awareness of this problem?

Welcome to the Community, @Afritec.

 

I'm here to help connect your Bank of America credit card to QuickBooks Online (QBO).

 

Did you receive any specific error message while connecting your Bank of America credit card? This will help me investigate why you're having this issue. You can leave a comment below.

 

In the meantime, let's manually download your credit card transactions from your bank's website, then upload them to QBO using Web Connect as a workaround. Here's how:

 

To download transactions from your bank's website:

 

1. Sign in to your bank's website.
2. Follow your bank's online process to download your transactions to your computer.
3. Choose transactions from specific or multiple accounts, or select a date range for transactions.
4. Select a supported file type for the download file.
5. Note the name of the file you downloaded, and the location you downloaded it to so you can easily find it to upload.

 

Once done, here's how to upload the transactions to QBO:

 

1. Click the Banking menu at the left pane, then select Banking.
2. From the Update drop-down menu, select File upload.
3. Select Browse and choose the file you downloaded from your bank, then Next.
4. On the QuickBooks account drop-down list, choose the account to which to upload the bank data and select Next.
5. Click Next again, then Let's go! (or Finish).

 

For your reference, you can check out this article for further guidance: How to upload more than 90 days of bank transactions.

 

 

Feel free to reach back out to me if I can be of more help with connecting your Bank of America credit card to QuickBooks online. I'll make sure to get back to you as soon as I can.

Fiat Lux - ASIA
Level 15

BOA credit card linked to a business account is not populating register. This is ongoing and frustrating. Does anyone have any awareness of this problem?

@Afritec  

Utilize the trial version of SlickConnect to isolate the issue. If the same error persists, there is an ongoing problem at your bank.

https://www.moneythumb.com/?ref=110

 

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