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Join nowHi there, michelleraefowle.
If you're account is less than 60 days old, you can purge it to delete everything. Make sure that you're log in as an Admin so you can do this process. Here's how:
If it's older than 60 days, you can cancel your existing account and create a new one. Here's how:
More details about these process are discussed here: Delete Your Data And Start Over In QuickBooks Online.
Let me know if you need anything else.
If you are using QBO Simple Start, you have to open a new QBO account.
https:// quickbooks.grsm.io/US
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