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maurice9273
Level 1

Can I reset my account?

 
2 Comments 2
Charies_M
Moderator

Can I reset my account?

I'm glad you made it here, maurice9273.

 

If you mean restarting your company file and start over from scratch, you can purge your QuickBooks Online (QBO) account. Please know that this process will only take effect if your account aged is less than 60 days. Also, it only works for QBO Plus and Essentials version.

 

Here's how:

 

  1. Log in to your QuickBooks Online account as an admin.
  2. Change the URL in your browser's address bar. For example:

               • Before: https://...qbo.intuit.com/app/homepage

               • After: https://...qbo.intuit.com/app/purgecompany

     3. Type YES to confirm the action.

     4. On the Wipe Company Data page, select the correct business type for the first question.

     5. For the second question, select Create an empty chart of accounts.

     6. Click Wipe Data.

 

If you mean resubscribing your account, then you can follow the steps below:

 

  1. Log in to your QuickBooks Online account.
  2. Go to your Gear icon and choose Account and Settings.
  3. Select Billing & Subscription and click the Resubscribe link.
  4. Enter the new billing information. Then, select Subscribe.
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Here's a complete guide on how to resubscribe your account in QBO: How to resubscribe or reactivate QuickBooks Online.

 

Additionally, we have easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. Below are the following:

 

Of course, you're always welcome to visit us again if you need help while working with QuickBooks. It will be my pleasure. Stay safe and have a great day ahead!

Fiat Lux - ASIA
Level 15

Can I reset my account?

@maurice9273 

Do you wish to reset a bank account or your QBO account? Utilize a deleter tool should you need to remove transactions in bulk.

https:// transactionpro.grsm.io/qbo

 

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