Thank you for taking time posting in the Community, @financestaff.
I see the importance of being on track with your deposits, it's my pleasure to help you set up QuickBooks (QB) Payments.
Once done, you can check if it's automatically turned on. If not, you can activate it. Follow the steps below:
That should do it! I also got an article for you whenever you're ready to get paid: Take and process payments in QuickBooks Online.
Then, to get notifications with the deposits, you can sign in to the Merchant Service Center and check the email alerts. Refer to the steps below:
I'm including some resources below that comes in handy on your future tasks with QB Payments:
I'll be here if you need further assistance with the process. Any questions are also welcome. Let me know in the comment section. Take care!
Thank you, Stephanie. What you describe is what I want to do. However when I go to the settings and alerts section of the merchant service center, I don't see options for email alerts. I see this:
Thank you for getting back to us, financestaff.
I'd like to share some information about the email alerts in QuickBooks Payments.
We've made some enhancements on how to handle email alerts in QuickBooks Payments. In line with the recent update, you should now start getting notifications to the email address associated with your Merchant account. That's also the reason why you're unable to see the Email alerts options.
Just make sure to check and use the correct email address for your contact info. This way, you'll receive the payments notifications.
If you don't receive any email after your client paid the invoice, this might be caused by any of the following:
Otherwise, If you're still not receiving any notification after making necessary changes, I suggest reaching out to our Payments Team so they can investigate further about it.
I've also added this article for common questions about Payments: QuickBooks Payments FAQ.
I'll be here if you still have other concerns about QuickBooks Payments. Take care and have a great day!