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sam2023
Level 1

Can't Connect Paypal (From Singapore)

Hello,

 

I'm from Singapore, am new to quickbook. I manage to connect to my bank account but when I tried to connect my Paypal they say is not supported? 

 

"Sorry for the inconvenience.

This app is not set up to allow connections from your country."

 

Please help

 

2 Comments 2
Fiat Lux - ASIA
Level 15

Can't Connect Paypal (From Singapore)

Are you using QBO US version or QBO Singapore version?

https:// quickbooks.grsm.io/Singapore

 

Mark_R
QuickBooks Team

Can't Connect Paypal (From Singapore)

Let me ease your confusion about connecting PayPal account in QuickBooks Online (QBO), @sam2023.

 

Connecting a PayPal account to QBO is not yet supported in all regions, including Singapore. As a workaround, you can consider importing your PayPal transaction to QBO manually. This way, you can still track your financial records from PayPal. Here's how:

 

  1. Sign in to your PayPal account and download a CSV file of your transactions. Then, save it to your computer's desktop.
  2. Once done, log in to your QBO account and go to the Banking menu.
  3. From the Link account drop-down, select Upload from file.
  4. Click Browser and upload the CSV file you downloaded.
  5. Select Next. 
  6. Then, follow the on-screen instructions to complete the process.

 

I'm adding this article for more details: Manually upload transactions into QuickBooks Online.

 

You might also want to read this link to learn how to categorize and match your bank transactions in QBO.

 

Should you need any additional assistance while managing your PayPal transactions, you can leave a comment below. I'll be sure to get back to you.

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