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Can we opt out of the auto Merchant Service Deposits? I am finding errors like a duplicate deposit which gave my client a $4000 credit and quite a few dismissed items?

 
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QuickBooks Team

Can we opt out of the auto Merchant Service Deposits? I am finding errors like a duplicate deposit which gave my client a $4000 credit and quite a few dismissed items?

Hi there info849. That's a great question! You've come to the right spot to get an answer.

Yes, you can turn off the auto Merchant Service deposits. The steps outlined below will assure that these settings are turned off moving forward:
1. Go to Banking, then Merchant Service Deposits.
2. Look for the Deposit Settings section, then select the Auto Match is Turned On option, and turn it off.
3. Save your changes.

After you complete Step 3, everything will have to be done manually. Also, here's a helpful link to an article about recording Merchant Service deposits:
https://quickbooks.intuit.com/learn-support/en-us/merchant-services/how-to-record-merchant-service-d...

If you have any questions, I'll be here to help you find the answer.

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