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robnmcd
Level 1

Can you change the AI bank transaction list/view to the previous version? When I click on that option on the page, nothing happens.

 
1 Comment 1
BabyB
QuickBooks Team

Can you change the AI bank transaction list/view to the previous version? When I click on that option on the page, nothing happens.

Yes, Ron. You’ll encounter a pop-up blocker prompting you to submit feedback before you can switch back to the previous banking page.

 

If the page doesn't update after submitting feedback, I recommend clearing your browser's cache. It will help you start fresh, as corrupted cache files can affect your experience with tasks such as switching back to a previous version of the banking page.

 

Here are the detailed steps for different browsers:

 

 

If the issue continues, consider using a different supported browser, as this issue can sometimes be specific to the browser you are currently using.

 

If you choose to continue using the AI feature, you can refer to this article for guidance on utilizing AI suggestions within the program: How AI suggestions help match and categorize bank transactions.

 

Feel free to use the Reply button below or post directly on the Community page if you have other concerns in the future.

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