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Level 1

Can you help me with the bank register?

one of my deposite amount is 0 how can i change it?
1 Comment
Moderator

Can you help me with the bank register?

Welcome to the Community, oyprecision.

 

To change the deposit amount, you need to temporarily remove the payment from the deposit, edit it, then add it back to the original deposit. I'll you through achieving this.

 

Here's how to remove the payment or sales receipt:

 

  1. Go to the Accounting menu and select Chart of Accounts.
  2. Select View Register for the appropriate account.
  3. Locate the deposit with the incorrect payment or sales receipt listed.
  4. Click the deposit in the register and click Edit to open it. 
  5. Remove the checkmark from the incorrect payment or sales receipt by clicking on it.  This will remove the payment from the deposit.
  6. Click Save and Click Yes.

Here's how to edit the payment:

 

  1. Select the deposit from the register, this will open the Deposit screen.
  2. Click the Name on the unchecked payment and it will take you to the Receive Payment or Sales Receipt screen where you can now make the correction with the amount.
  3. After you make the correction, click Save.
  4. Hit Yes.

Once done, you can now redeposit the corrected amount. 

 

Here's an article you can read to learn more about how you can review your transaction in your bank register: Find, review, and edit transactions in account registers.

 

For your next step, you'll want to visit this article these links about reconciliation in QBO:

 

 

Let me know if you have any follow-ups or other questions. I'm always here to help. Wishing you a good one.

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