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Tncklas
Level 1

Can you show me step by step how to reconcile my credit card. When I am on the “reconcile” page, there are no transactions for June and July. They are in the register.?

 
3 Comments 3
MaryAnn_E
QuickBooks Team

Can you show me step by step how to reconcile my credit card. When I am on the “reconcile” page, there are no transactions for June and July. They are in the register.?

Hi @Tncklas,


Let’s check the transactions' status in your bank register, and get this fixed from there. I’ll guide you on how to achieve it in your end.

 

Here's how:

  1. Go to the Accounting tab and select Charts of Accounts.
  2. Locate the account, and click View Register from the ACTION column.
  3. Identify the transaction to edit.
  4. In the reconcile status column, repeatedly select the top line of the transaction to change the status.
  • C - Cleared
  • R - Reconciled
  • Blank - Not cleared or reconciled

 

For the detailed steps on how to reconcile your account, refer to this link: Reconcile an account in QuickBooks Online.

 

Let us know if you have any other QuickBooks concerns. You can always leave a message here.

 

richardhajjar
Level 2

Can you show me step by step how to reconcile my credit card. When I am on the “reconcile” page, there are no transactions for June and July. They are in the register.?

Don't Trust MaryAnn_E...she's lying

Michelle_b
QuickBooks Team

Can you show me step by step how to reconcile my credit card. When I am on the “reconcile” page, there are no transactions for June and July. They are in the register.?

 

Thank you for replying to this thread, @richardhajjar.

 

I'm here to elaborate on the process of reconciling credit cards in QuickBooks Online. 

 

Some things you may want to consider before you begin your reconciliation: 

 

  • Make sure you've added all your transactions, and your opening balance is correct.
  • If your beginning balance is different from the balance on your current paper statement, you may need to track down the discrepancy before you reconcile.

Once the opening balance is correct and all transactions already added on your register, you're good to go in reconciling the account. You can follow the step by step instructions below:

 

First, check the status of the transaction in the register. You can follow the steps provided by my colleague above. 

 

The transactions that shows blank and C status in the bank register, those transactions will show to your reconciliation page. However, if you can see status, it means it is already reconciled, and this won't show in the reconciliation section. 

 

I've attached a screenshot for your reference: 

 

STATUSC.PNG

using r.PNG

 

Nevertheless, if the status of the transactions is C and blank but unable to show while reconciling, here's what you need to check:

 

  1. Click the small drop-down arrow above Name
  2. In the Cleared status, transaction Type, Payee, and Date box select All.
  3. Hit Apply

 

However, if the transactions still not appearing after doing the steps, review all of your banks. There's a circumstance that the transactions are saved in the wrong account. 

 

For future reference on how to adjust and generate reconciliation report, please check to these articles: 

Feel free to leave a comment below for any additional questions. I'm always here to help. Take good care. 

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