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Join nowHi @Tncklas,
Let’s check the transactions' status in your bank register, and get this fixed from there. I’ll guide you on how to achieve it in your end.
Here's how:
For the detailed steps on how to reconcile your account, refer to this link: Reconcile an account in QuickBooks Online.
Let us know if you have any other QuickBooks concerns. You can always leave a message here.
Don't Trust MaryAnn_E...she's lying
Thank you for replying to this thread, @richardhajjar.
I'm here to elaborate on the process of reconciling credit cards in QuickBooks Online.
Some things you may want to consider before you begin your reconciliation:
Once the opening balance is correct and all transactions already added on your register, you're good to go in reconciling the account. You can follow the step by step instructions below:
First, check the status of the transaction in the register. You can follow the steps provided by my colleague above.
The transactions that shows blank and C status in the bank register, those transactions will show to your reconciliation page. However, if you can see R status, it means it is already reconciled, and this won't show in the reconciliation section.
I've attached a screenshot for your reference:
Nevertheless, if the status of the transactions is C and blank but unable to show while reconciling, here's what you need to check:
However, if the transactions still not appearing after doing the steps, review all of your banks. There's a circumstance that the transactions are saved in the wrong account.
For future reference on how to adjust and generate reconciliation report, please check to these articles:
Feel free to leave a comment below for any additional questions. I'm always here to help. Take good care.
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