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larryechavarria
Level 1

Cannot add bank account, says browser needs updated.

 
1 Comment 1
KhimG
QuickBooks Team

Cannot add bank account, says browser needs updated.

Greetings, @larryechavarria.


Using a supported and up-to-date browser allows you to have the best and most secure experience with QuickBooks Online. Make sure to update your default search engine to get around the message prompt when adding a bank account.


Check out this article for more information: System requirements for QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Self-Employe....


You can use the Browser Health Checkup Tool to see if your current browser is compatible with QBO. The program no longer supports older versions.


Once done performing the needed update, you can try adding your bank to automatically download recent transactions. See Connect bank and credit card accounts for reference. 

 

Reach out back to me if you have other questions. I'm always here to help. Have a fantastic day!

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