cancel
Showing results for 
Search instead for 
Did you mean: 
kperki
Level 2

Chase credit card acount need help re-activating online banking

I recently de-activated my chase credit card online banking feed in my quickbooks desktop 2018 before I knew of the problem with chase and IE. I have now downloaded manually and have the qb web connect file ready. The problem is when I go to add it I look and it is not under existing account so when I go to edit that account and activate bank feeds It asks me to log in and I do with correct info but chase will not allow it to connect to IE. I tried logging in on chrome and seeing if that did anything and it did not. Can someone help me with this as I can not enter each transaction manually.
Thank you.

2 Comments 2
ReyJohn_D
Moderator

Chase credit card acount need help re-activating online banking

Hi there, @kperki.

 

I can see that you've posted a similar concern in the Community in which my colleague @Catherine_B already answered it.

 

Please refer to this link to access it: https://quickbooks.intuit.com/learn-support/en-us/install/re-in-qb-pro-2018-when-i-open-my-bank-feed....

 

Also, I'll be adding this handy article for more tips about banking in QuickBooks Desktop (QBDT): Things to know about banking in QBDT.

 

Feel free to get back here in the Community if you need more assistance about managing your banking or any QuickBooks-related concerns. Take care and have a productive day.

kperki
Level 2

Chase credit card acount need help re-activating online banking

Unfortunately her answer did not solve my problem...

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us