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kperki
Level 3

Chase credit card acount need help re-activating online banking

I recently de-activated my chase credit card online banking feed in my quickbooks desktop 2018 before I knew of the problem with chase and IE. I have now downloaded manually and have the qb web connect file ready. The problem is when I go to add it I look and it is not under existing account so when I go to edit that account and activate bank feeds It asks me to log in and I do with correct info but chase will not allow it to connect to IE. I tried logging in on chrome and seeing if that did anything and it did not. Can someone help me with this as I can not enter each transaction manually.
Thank you.

2 Comments 2
ReyJohn_D
Moderator

Chase credit card acount need help re-activating online banking

Hi there, @kperki.

 

I can see that you've posted a similar concern in the Community in which my colleague @Catherine_B already answered it.

 

Please refer to this link to access it: https://quickbooks.intuit.com/learn-support/en-us/install/re-in-qb-pro-2018-when-i-open-my-bank-feed....

 

Also, I'll be adding this handy article for more tips about banking in QuickBooks Desktop (QBDT): Things to know about banking in QBDT.

 

Feel free to get back here in the Community if you need more assistance about managing your banking or any QuickBooks-related concerns. Take care and have a productive day.

kperki
Level 3

Chase credit card acount need help re-activating online banking

Unfortunately her answer did not solve my problem...

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