Client's retainer balance - moving from one account to the other
Hello QB Community!
Our company has a customer who prepays a big amount of money upfront, which we record as retainer. Actually the customer has two retainer accounts for two different product categories.
Currently, one of the retainer account balance is way higher than the other, so the customer wants to move the balance from the retainer account to the other.
My question is how I record this transaction. Can I do journal entry? I was originally thinking to go back to one of his deposits and change the account, but the deposit was a few months old and reconciliation was completed for the month. So I'd rather not to touch reconciliation if there is an option.