Hello there, @maksimus.
We can navigate the Credit Card Refund/Credit screen to record the refund in QuickBooks Desktop.
Here's how:
- Go to the Banking menu, and then choose Enter Credit Card Charges.
- In the Credit Card Refund/Credit screen, click the Refund/Credit radio button.
- From the Credit Card drop-down, choose your credit.
- Choose the vendor’s name in the PURCHASED FROM drop-down arrow, and then enter the Date, Ref No, and Amount.
- If you want to take note of what happened to the transaction, enter it in the Memo field.
- From the Expenses column, choose the correct category in the Account drop-down, and then enter the amount.
- Click Save & Close once done.
For future reference, see the Record a vendor refund in QuickBooks Desktop guide. It provides an overview of how to enter a supplier refund depending on the situation.
Feel free to drop a comment below if you have other questions. I'm always here to help. Have a great day!