1/21/2022 I moved the American Express card over to the Catalyst Missions QuickBooks. There was a balance of $5,917.21. The other company paid the bill. Not sure what I did but I need to fix it. The payment is showing from this account and my bank balance is off by $5917.21. How can I fix this
It was a journal entry and I guess I deleted it
Solved! Go to Solution.
We're happy to see you here today, @Joaniec. Allow me to help you recreate the journal entry in QuickBooks Online (QBO) to fix your bank account balance.
In QBO, you can utilize the audit log to recover the details of the deleted journal entry. This way, you can re-enter it and resolve the balance showing on your bank account. Here's how:
Additionally, it's recommended to review your accounts in QBO to ensure they align with your bank statement.
You're always welcome to get back to us whenever you have any follow-up concerns about resolving bank account balance issues. The Community is open anytime to provide further assistance. Stay safe, and have a nice day ahead.
We're happy to see you here today, @Joaniec. Allow me to help you recreate the journal entry in QuickBooks Online (QBO) to fix your bank account balance.
In QBO, you can utilize the audit log to recover the details of the deleted journal entry. This way, you can re-enter it and resolve the balance showing on your bank account. Here's how:
Additionally, it's recommended to review your accounts in QBO to ensure they align with your bank statement.
You're always welcome to get back to us whenever you have any follow-up concerns about resolving bank account balance issues. The Community is open anytime to provide further assistance. Stay safe, and have a nice day ahead.
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