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Level 1

Date of transaction incorrect

How do I adjust it and make  the date date stick in the app?

5 Comments
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Moderator

Date of transaction incorrect

Hello Tgdf52,

 

I want to know more about your concern so we can provide a solution for this.

 

Are you using QuickBooks Online or QuickBooks Desktop? What transaction are you referring to?

 

Any information and screenshots you can provide would be much appreciated. Thank you in advance!

Highlighted
Level 1

Date of transaction incorrect

I am having the same issue.  I have QuickBooks Desktop running Windows 10 with the OS system automatically updating date and time from internet.  QuickBooks has been applying the wrong date to my invoices, estimates and checks.  It does not do this consistently though.  A screen shot wouldn't help any - its just a mis-match between the actual current date and the date the system is assigning as current.

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QuickBooks Team

Date of transaction incorrect

Hey there, CherryGlen.

 

The date and time on your transactions are affected by your computer's date and time settings. Let's make sure it's set up correctly, especially the time zone. 

 

Here's how:

  1. Right click on the time in the bottom right of the screen, then click Adjust Date/Time.
  2. In the Date & Time tab, turn on the Set time automatically and Set time zone automatically features. If you don't want them turned on, choose the correct time zone by clicking the Time Zone drop-down arrow. 
  3. Chose the Time & Language window. 

Once done, try to create a dummy transaction, then check the date and time.

 

You can drop a comment if you have additional questions. 

Highlighted
Level 1

Date of transaction incorrect

As I explained before, those settings were verified and remain correct.

Highlighted
Moderator

Date of transaction incorrect

Hey there, CherryGlen.

I'm here to help you with correcting your transaction dates in the QuickBooks Apps.

 

I appreciate you getting back to us and letting us know you tried out the steps that my peer provided above. You may want to Reset the App data and clear it's cache.

 

Once done, try to log in again. If the problem persists, I recommend uninstalling and re-installing the QuickBooks Apps.

 

As always, you can reach out to our QuickBooks Customer Care Team if you need additional help:

  1. Go to https://help.quickbooks.intuit.com/en_US/contact.
  2. At the top right, select your QuickBooks version.
  3. Select a topic.
  4. Click on the Get Phone Number or Start a Message button.

If I can be of help while working in QuickBooks, feel free to let me know by adding a Reply below.

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