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Join nowWe purchase an item and pay using Paypal (obviously linked to our bank acct). We have to return the item and then seller refunds the money. The refund goes into our Paypal acct and then we transfer to the bank acct. When I enter the refund into Quickbooks, I am using the deposit screen. I pick the acct to deposit to, the date and enter a memo. I pick the entity I received the refund from and then next column is the FROM ACCOUNT. I believe I have been using this column incorrectly. What account would I input into this column? Because this is refund, what type of account is this? I want to correct what I believe I have done wrong. Can someone help?
Good day, @jghareeb777.
You're on the right track on how to record refunds in QuickBooks. Just make sure to choose the appropriate Accounts Payable account in the From Account drop-down.
To start, let's first record a deposit of the vendor check, then record the bill credit for the amount of that vendor check. Here's how:
Record a Bill Credit for the amount of the Vendor Check
Once done, you can now link the Deposit to the Bill Credit.
You can check this link for your reference on how to record vendors refund: Recording refunds you received from a vendor.
I'm also adding here some articles that you can use about managing the receivables and parables of your business:
Please let me know if you have any other concerns in QuickBooks. I'm here to lend a hand. Take care always.
Thank you very much Joesem! I appreciate the response. I am going to go over this today and see if it helps me. I will let you know!
Thanks for the information. I'm good on the deposit and the credit, but I can't see how to link the two. When I go to vendors, pay bills, I don't see the deposit. I have QB premier desktop.
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