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Join now@gonriding Thanks for reaching out, we are here to help!
It seems that this payment is linked to a downloaded transaction on your banking. This is the reason why we're unable to delete it. We need to unlink it first from your banking before we delete it. You can follow these steps:
Once done, you can now delete the deposit transaction on your register. Also, you can exclude the downloaded transaction if you don't want to show it on your Banking. From the For Review tab, find and check the transaction, then select Exclude Selected on the Batch actions drop-down.
If you have further questions please don't hesitate to reach.
Hello, gonriding.
It seems that this payment is linked to a downloaded transaction on your banking. This is the reason why we're unable to delete it. We need to unlink it first from your banking before we delete it. You can follow these steps:
Once done, you can now delete the deposit transaction on your register.
In addition, here's an article you can read to learn more about how you can review your transaction in your bank register: Find, review, and edit transactions in account registers.
Lastly, I've got you these helpful articles for ideas about managing your account and related transactions: Reports and Accounting for QuickBooks Online.
Feel welcome to leave a comment below if you need more help in handling your other transactions. I'm always here to back you up.
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