Hello, userbetsymarsala.
Thank you for reaching out to the Community. As per checking with my resources and verifying with the engineering team. There is no reported issue as the same as you've encountered in QuickBooks.
Let's open your QuickBooks account using the incognito mode or private browsing. These are built-in features in the browser that allows you to access websites without storing any data.
- Google Chrome: Ctrl+Shift+N
- Mozilla: Ctrl+Shift+P
- Safari: Command + Shift + N
If you're able to e-file the form, you'll need to clear your browser's cache to optimize its performance.
I also suggest running the Health Checkup Tool. It is used to check multiple aspects of the browser to ensure the application runs seamlessly. Also, I'd recommend using a different browser such as Google Chrome, Mozilla Firefox or Internet Explorer.
To know more about reconciliation in QuickBooks Online, check these out:
Always feel free to leave a comment below if you have other questions about managing your income and expense transactions in QuickBooks.