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MikeShannon1
Level 1
posted
‎December 01, 2018 09:57 AM
last updated ‎December 01, 2018 9:57 AM

downloading credit card transactions and manually entering them

I often get error about matching the credit card payments with customers..Im using QB for the CC transactions..Why is it sometimes it cant match to customer to transaction (which its clearly there) and if thats the case, how do I manually credit this payment and make the error go away?

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Regina_Lend_A_Hand_Accounting
Level 9
‎December 01, 2018 11:10 AM

downloading credit card transactions and manually entering them

Are you using QBO "Payments" to process your customer invoice payments? If so, did you setup your payments account to deposit customer invoice payments to a connected QBO bank account?

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