I am new to this and am encountering several duplicate deposits in my register. We have customers pay through their invoice and also pay by check which we deposit through mobile. The deposits are showing in the memo "INTUIT PYMT SOLN DEPOSIT" and then also "System-recorded deposit" which I'm assuming is the reason our QB balance is almost twice as much as the real bank balance? Do I have something set up wrong? I'd really appreciate any help possible! Thanks!
Thank you so much for that straightforward answer, it helped a lot! When I look into the categorized list, there is a green tab that says auto-rule. I go into my rules, but I don't see anything about deposits there. Where would I correct a rule that I must've approved?