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cstokes
Level 1

Duplicate Entries in Register

I had a deposit download through bank feeds. I split the deposit to allocate where each amount belonged (the deposit was for multiple transactions). When I look in the register for that bank account, it shows the total amount deposit AND the split breakdown, which means it is showing the deposit going in twice. I thought it would only show the breakdown of the deposit as the deposit in the register. Why is it showing as duplicate entry? 

1 Comment 1
Kristine Mae
Moderator

Duplicate Entries in Register

Splitting a downloaded transaction is the same as adding, Cstokes. This has caused the duplicate entries. 

 

You'll have to match it to the existing transactions instead. This links the transaction so there aren't any duplicates.

 

First, let's undo the added transaction. Here's how:

  1. Click Banking, then go to the Banking tab.
  2. Go to the Reviewed tab.
  3. Select the added deposit, then click Undo.

Then, let's match it to the existing transactions. Here's how:

  1. Go to the For Review tab.
  2. Select the deposit, then click Find other records.
  3. Select the multiple transactions.
  4. Click Save

Let me share the article about assigning, categorizing, editing, and adding your downloaded banking transactions for better guidance. 

 

You're always welcome to post anytime in the Community. Don't hesitate to reach out to us again. 

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