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pamelamc
Level 1

Error 176 -- unable to connect to bank. I changed passwords recently, and haven't been able to reconnect. Have signed on directly with the bank multiple times. Tips?

Have attempted to update sign-in multiple times. Always get the same error.
1 Comment 1
JessT
QuickBooks Team

Error 176 -- unable to connect to bank. I changed passwords recently, and haven't been able to reconnect. Have signed on directly with the bank multiple times. Tips?

Hi pamelamc,

 

This error belongs to script errors that are usually resolved in 24-48 hours. These errors are generated by the bank and indicate an issue in the connection that Intuit uses to download your information.

 

You can wait for 24-48 hours or you can upload your transactions to start working with them.

 

If the error still continues, please contact our Support team to investigate this. They are open from 6 AM to 6 PM PST on weekdays.

 

To contact our Support team, you'll want to click on Help and repeatedly search for the words need human. Then, you'll be given a guide to asking a question. Just click on See examples if it's displayed. Then, search for need human again until you'll see an option that says I still need a human. When you click on that, you can also click on Contact us to reach out to Support.

 

Let me know if you need more help with online banking.

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