Error Code 350

Have you tried opening your QBO account on any private/incognito browser?

Thanks for alerting us about receiving the error 350, @Nicki76.

In addition to Fiat Lux - ASIA, I see that we have an open investigation about error 350. The case code is INV-65279, wherein some customers also get this unexpected behavior in Banking. Rest assured, our QuickBooks Development team is diligently working on it and will fix this as soon as possible.

In the meantime, I recommend contacting our Care Support team to let them know. From there, they will pull up your account and attach your account to the investigation so that you'll receive updates moving forward through your email.

Here's how to reach our agent:

1. Sign in to QuickBooks Online.
2. Click (?)Help on the upper right.
3. Go to the Search tab and then hit Contact Us.
   
   
    
4. Enter your concerns and then select Continue.
   
   
    
5. Choose to start a Chat or get a Callback.

For some quick tips, you can visit our QuickBooks Banking hub. We have available resources and related articles that may help resolve your concerns in the future.

Feel free to return and place an update if you're looking for help with banking and other QuickBooks concerns. I'll be there to help. Take care.

Hello,

Please see below screen shot regarding the error code 350. We do not know what it means.

Hi EileenH2023,

I'm here to enlighten you about the error you received and help you fix it.

You'll encounter error 350 when the bank connection expires or gets updated by your financial institution. To keep everything up-to-date, you'll need to refresh the connection every 90 days. Others only need updates every 18 months.

To fix it, you'll have to reconnect your bank or credit card account. Here's how:

1. From the Transactions tab, select Bank Transactions.
2. Click the bank account.
3. Select the blue bank square for the account you need to reconnect.
4. Click Sign in, then enter your user ID and password.
5. Select the accounts you want QuickBooks to download transactions from. Then select Continue.
6. Click Update.

Furthermore, you can check this article whenever you need help in categorizing the transactions: Categorize online bank transactions in QuickBooks Online.

Don't be hesitant whenever you have banking concerns.