Error connecting to QuickBooks for Co-Operative Bank Business

Dannyslinn · ‎May 08, 2022

Does anyone else have the error and solution to connecting a co-op bank when it doesn't allow you to connect because it says the bank has not given you access to connect to them through open banking?

It says to speak to the bank but they tell me to speak with QuickBooks to set up the link correctly. Neither company being really helpful on this one but it does only happen with one of my co-operative online bank accounts. The other one, with different login information, displays all accounts to allow me to choose what I want to set up/and share with the third party through Open Banking. It appears that it is isolated to this one set of online banking credentials but Co-Op Business Banking team say there are no other settings or privileges that they can give me access to.

So confused so any help would be appreciated...

Rubielyn_J · ‎May 09, 2022

Let me route you to the right support to help connect your Co-Operative Bank Business to QuickBooks, @Dannyslinn.

Since your bank confirmed that there isn't any delay or issue with their end, I suggest contacting our support team directly. They have the tools to check your account in a safe environment, and they can help find the root cause of your issue and find a fix.

Here's how to reach them:

Sign in to your QuickBooks Self-Employed company.
Select the Help (?) menu.
Choose the Assistant tab.
Click the Talk to a human option.
Select Get help from a human.
Click either the Chat with us or Have us call you button.

I've added these articles to help you manage banking transactions and resolved unexpected behavior when trying to update your bank transactions:

Keep me posted if you have other questions about connecting your bank with QuickBooks. I'm always here to help. Stay safe always.

Frank24 · ‎October 04, 2022

Hi @Dannyslinn did you get sorted with this? I'm having the same issue!!

Dannyslinn1 · ‎October 04, 2022

Hi mate! Yeah I did. As you can imagine, it’s CO-OP! They are all rubbish but you need to speak with someone with brains… they will have set your account up incorrect.

This guy was amazing…

[Removed]

His email is:

[Removed]

You can mention my name. He will remember the problems.

Hope it helps!

Dannyslinn1 · ‎October 04, 2022

Hi mate! Yeah I did. As you can imagine, it’s CO-OP! They are all rubbish but you need to speak with someone with brains… they will have set your account up incorrect.

This guy was amazing…

[Removed]

His email is:

[Removed]

You can mention my name. He will remember the problems.

Hope it helps!

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Error connecting to QuickBooks for Co-Operative Bank Business