cancel
Showing results for 
Search instead for 
Did you mean: 
SophiaB2018
Level 1

Error Message

I have been keep receiving this type error message when I'm trying to downloading the bank transactions, is anyone could please help me solve this problem?

 

Capture.PNG

3 Comments 3
Jen_D
Moderator

Error Message

It's my pleasure to have you here, @SophiaB2018,

 

This error usually occurs when QuickBooks can’t access the fiblueprint.xml file because of user restrictions in a hosted, terminal service, or Citrix environment.

 

To fix this, make sure you have appropriate user permissions to C:\ProgramData. Follow these steps:

  1. Locate the QuickBooks folder in teh C Drive. The XX on the location stands for your QuickBooks version. Example: Pro 2018 = 18 or Enterprise 19.0 = 19.
    • Pro, Premier, or Accountant: C:\ProgramData\Intuit\QuickBooks 20XX\components\olb\branding\filist\
    • Enterprise: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions XX.0\components\olb\branding\filist\
       
  2. Find the fiblueprint.xml file and double-click to open it.
  3. Wait until the file opens up. Close it then restart QuickBooks and try working on your bank feeds again.
  4. If you can't, you must grant full access to your profile. Here's how:
    1. Right-click anywhere in the folder and select Properties.
    2. Go to the Security tab, then hit Edit.
    3. From the Group or user names section, select Everyone.
    4. Choose Full control for the Permissions for Everyone option.
    5. Exit the Edit and Properties windows then reboot your computer.
    6. Retry working on your bank feeds and see if it works.

Note: If you can’t set the permissions, you need to work with your hosting provider or an IT professional to update it.

 

If the same thing happens after fixing the permissions, follow Solutions 2 and 3 below the System.TypeInitializationException section of this article: Fix System Exception errors.

 

Let me know how things go, @SophiaB2018. I want to ensure you're able to work with your Bank Feeds successfully, and I'll be here if you need additional assistance. Don't stress out and enjoy the rest of the week. Take care.

thoward77
Level 1

Error Message

I'm having this same problem, but with the directions listed, I am not getting or finding the same file...  I have searched for it and it's nowhere to be found.

Any other suggestions?

MariaSoledadG
QuickBooks Team

Error Message

Hi thoward77,

 

You'll see this error when your computer has a damaged Microsoft components. Let's download the QuickBooks Install Diagnostic tool to resolve this issue.

However, if you're still getting the same error message, please the steps mentioned in this article: Fix Common Web Connectors Errors.

 

I have included this Help Articles for future reference. 

 

Please let me know if you have any other questions. I'll be right her to help you.,

 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us