I can see that this issue has been ongoing for more than a month, and thank you for bringing it to our attention, @info2224. Reconnecting your bank account is typically triggered by updates to your online banking credentials, changes in your bank’s security settings, or your bank's system time restrictions on third-party app connections, and a bank setting could stop it.
To verify and stop it, I recommend contacting your bank to confirm if there are connectivity settings that require you to reconnect your account frequently or limit access for third-party applications to a specific timeframe, such as every 3 months.
Suppose no changes are found on the bank’s end. In that case, I encourage you to contact our Live Support team for further assistance in reviewing your account regarding the online banking authentication issue within QuickBooks. Here’s how:
- Go to Help in the upper-right corner.
- Click Contact Us.
- Enter your concern about bank connectivity issues.
- Hit Continue.
- Select Chat with us or Have us call you for support.
Additionally, could you let us know the financial institution you’re reconnecting to QuickBooks? This will help me check for any recent reports and guide you to the best possible solution.
Feel free to comment below if you need more assistance.
