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I can help you enter an opening balance so you can start reconciling your accounts, @colleenk.
You can create a journal entry to enter an opening balance for your account to start reconciling it.
Follow the steps below:
Then, go to your Chart of Accounts to mark the journal entry that you’ve created as Reconciled. This prevents it from showing up on a future reconciliation.
See this article for detailed guidance: What to do if you didn't enter an opening balance in QuickBooks Online. Here’s also more information on how to Reconcile an Account in QuickBooks Online.
I’m always here if you need help with your bank transactions. I’m always here to help. Have a great rest of the day!