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property2
Level 1

Flushing Bank - Business Banking account link does not work, asks for user id and username instead of password and cursor loads forever.

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

Flushing Bank - Business Banking account link does not work, asks for user id and username instead of password and cursor loads forever.

Thanks for coming by, @property2.

 

I'll share some information about the bank's user id and username instead of a password. Normally, this is called bank error 103. You can fix this error by making sure you have the correct sign-in info. Let me guide you how.

 

  1. Open a new window in your web browser and go directly to your bank’s website.
  2. Take note of the web address (such as https://www.bank.com). 
  3. Sign in with the user ID and password you have. 
  4. If you're able to sign in, then you know the user ID and password are correct. If you get a sign-in error, follow your bank’s instructions to get your user ID, reset your password, or both.

 

After that, enter your bank sign-in info in QuickBooks. If your bank is previously connected to QuickBooks, follow these steps below.

 

  1. Go Banking, and then the Banking tab.
  2. Choose the bank or credit card account you need to update.
  3. Select Edit or the Pencil icon.
  4. Tap Edit sign-in info.
  5. If your web browser auto-fills the user ID and password fields, clear them. This ensures your browser doesn’t put in old info by mistake.
  6. Manually type in the user ID and password for your bank account. 
  7. Click Update.

Otherwise, refer to this article under "For a new connection": Fix bank error 103.

 

In case you need help with other banking tasks, browse this link to go to our general topics with articles.

 

I'd like to know how you get on after trying the steps above, as I want to ensure this is resolved for you. Leave a comment to this post and I'll get back to you as soon as I can. Take care and be safe.

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