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Level 1

For some reason my pay check hasn’t ended up in my account and it was supposed to deposit on the first.

 
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QuickBooks Team

For some reason my pay check hasn’t ended up in my account and it was supposed to deposit on the first.

Federal holidays are not counted when sending Direct Deposit payroll, Gabbers.

 

Since January 1st is a federal holiday, direct deposit paychecks will be posted on the first business day after that holiday. With that being said, you have until 11:59 PM on January 2, 2019 to receive your funds.

 

If you still didn't receive it, please give us a call. We can check your account to know what caused the delay.

 

Here's how to get our phone number:

  1. Go to this link https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
  2. Select Intuit Online Payroll.
  3. Get the phone number for QuickBooks Online Payroll on the right hand-side.

I'll be right here if you need anything else. Thanks for dropping by.

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