Thanks for dropping by, @js-mselectrical.
It's possible that there are transactions that were yet to be recorded in QuickBooks.
These are the factors that make your deposits overdue:
- Deposits added directly to an Income Account in the bank feed have no Sale attached.
- Deposits added directly to an Income Account in the bank feed don't show up in the Sales/Customer transactions list.
If you recently made a bank deposit without creating any transactions (invoices and invoice payments or sales receipts), make sure to undo the bank deposits that were added directly within your bank feed under Banking in QuickBooks and create the transactions first to keep your balance accurate both QuickBooks and in your bank.
You'll see overdue deposits when there are unapplied deposit transactions that are associated with Account Receivables.
- Go to the Sales menu.
- Choose the All Sales tab.
- Double-click on the Overdue deposit transaction.
You can use this unapplied deposit as payments to your unpaid invoices. Here's how:
- Go to the New Icon (+).
- Choose Receive Payment.
- Select the Customer's name.
- Add the Payment date.
- Under Outstanding Transactions, select the Invoice you need to mark as paid.
- Under Credits, select the Deposit entry, then select Save and Close.
You can refer to this article to ensure that your deposit transactions are accurately reported: Deposit on an invoice is not showing up on the deposit detail report.
Should there be an amount in the Balance column, you may want to review your payments from the customer to ensure that it hasn't been applied to an incorrect invoice. For an overview of customer payments, please see the following article: How to Record a Customer Payment.
Please leave your comment here if you have more questions. I'm always here to help. Have a great day!
