Hi @mavergara25,
I'll share some insight on why you have transactions in the Uncategorized Asset account. This account records any asset that can’t be matched to an account.
This happens when you make a payment from a QuickBooks Online (QBO) connected account to an account that is not connected to QBO. To fix this, you can transfer them to their appropriate accounts. Be advised, this is done one at a time.
Here's how:
- Highlight the Accounting tab.
- Select Chart of Accounts.
- Search for Uncategorized Asset, then click the View register link.
- Locate the transactions in question.
- Click on them to show the options, then tap Edit.
- Scroll down to the Add funds to this deposit section.
- Pick the appropriate expense account under the Account column.
- Hit Save and close.
Repeat these steps until you've categorized all the transactions in the Uncategorized Asset register.
If you wish to delete your QuickBooks Online (QBO) company and then start from scratch, see this article: Delete your data and start over in QuickBooks Online. Just a quick heads up, this feature is exclusive to those QBO companies that are less than 60 days old.
Don't hesitate to post a comment below if you have other questions. I'll take care of them as soon as I can.