I'm here to help and ensure that your questions are addressed accordingly, @bmbcovid1.
May I know what account you're having trouble to activate? Any information can help us resolve the issue. Also, it would be best if you can send me a screenshot as well.
I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one.
Are you using QB Online? What do you mean with "activate"?
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