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Level 1

Hey there, I used the wrong routing number on an ACH payment made via QB is there a way of cancelling or will it bounce back?

 
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QuickBooks Team

Hey there, I used the wrong routing number on an ACH payment made via QB is there a way of cancelling or will it bounce back?

Hi @giles-socialgood,

 

I'll take care of this query for you. 

 

If you haven't submitted the payment yet, you have the option to remove it. 

 

Here's how:

 

  1. Tap the drop-down menu next to Edit details.
  2. Select Remove payment.
  3. Click the X.
  4. Choose Yes on the message that appears.

Otherwise, you'll have to void the payment

 

In case you want to add a different bank account to use for Online Bill Pay, see this article for the steps: Add a new bank account in Online Bill Pay

 

Press the Reply button if you have other questions, then place them below. I'll get back to you as soon as I can.

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