cancel
Showing results for 
Search instead for 
Did you mean: 
9130 3473 9558 0496
Level 1

Hi, I hired a bookkeeper almost 2 months ago from Quickbooks. I paid $500 for the cleaning service. I couldn't get any answer. She doesn't give an answer. what should I?

When I signed she told me We will finish end of March. I got a cheaper price from a local bookkeeper but they told me they cannot finish until May. And, I don't know what should I do. Is there the same experience? I'm waiting for her to file my taxes. I think I couldn't finish. I need any advice. Thank you
3 Comments 3
MarsStephanieL
QuickBooks Team

Hi, I hired a bookkeeper almost 2 months ago from Quickbooks. I paid $500 for the cleaning service. I couldn't get any answer. She doesn't give an answer. what should I?

I can see that your concern needs further verification, @9130 3473 9558 0496.

 

The Community is unable to locate the bookkeeper you've hired to do your taxes. I'd recommend contacting our Customer Care Team to verify if you've hired a ProAdvisor from QuickBooks so that you can send feedback. If the bookkeeper is verified that he/she isn't related to ProAdvisor from QuickBooks, you may need to find a way to discuss your concerns directly with him/her.

 

To reach our Customer Care Team, you can follow the steps in this article or contact support through your QuickBooks Online program by clicking the ? Help button and click Contact us.

 

I've added an article for your future reference to know more about filing taxes using QuickBooks Online: File your sales tax return and record tax payment in QuickBooks Online.

 

I'll be around if you have other questions. Let me know in the comment section. Take care.

9130 3473 9558 0496
Level 1

Hi, I hired a bookkeeper almost 2 months ago from Quickbooks. I paid $500 for the cleaning service. I couldn't get any answer. She doesn't give an answer. what should I?

Hi, Thank you for your answer. I tried to call, text, and email customer service. But, I couldn't get any return. Do you know which number should I call? Thank you

JonpriL
Moderator

Hi, I hired a bookkeeper almost 2 months ago from Quickbooks. I paid $500 for the cleaning service. I couldn't get any answer. She doesn't give an answer. what should I?

Hello @9130 3473 9558 0496,

 

We're unable to provide the exact phone number of the support you need help with. And it is recommended to connect with them directly from the product help.

 

With this, let's consider contacting our specialists by following the suggestions above. Learn more about when are you able to connect with our support with this article: Contact QuickBooks Products and Services Support.

 

Additionally, I've also included this reference for a compilation of articles you can use while working with us: Pay and manage sales tax in QuickBooks Online.

 

If you have any other questions, please let me know in the comments below. I'll be here to lend a helping hand.

Need to get in touch?

Contact us