Hi erikhogenson-gma,
In QuickBooks, we're unable to permanently remove an account. However, we can deactivate it. With this, the account will not show on the register but, will reflect on a report. QuickBooks includes them to keep everything accurate.
Here's how to deactivate an account:
- From the Accounting tab, select Chart of accounts.
- Locate the duplicated account.
- Under ACTION, click the View register drop-down.
- Select Make inactive.
- Click Yes.
If you want to customize some reports to hide the inactive accounts, you can check this guide: Modify reports in QuickBooks Online.
That should do it, erikhogenson-gma. Keep me posted if I can be of assistance. I'll be glad to help you out!