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How can I stop QB from adding a payment transaction for every bank transaction I add (same amount)?

I add or accept transactions downloaded from my bank account and it automatically adds a payment transaction for the same amount. It only happens with one account the other ones don't have this problem.
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Best answer 01-27-2019

Accepted Solutions
Moderator

Re: How can I stop QB from adding a payment transaction for every bank transaction I add (same am...

Hey there, @solidconstruction.

 

Thanks for dropping by the Community. I'm here to share some information about accepting downloaded transactions from your bank in QuickBooks Online (QBO).

 

The most likely reason why QuickBooks is creating a payment transaction is that when you added these transactions, you might've used a bank account as a category type. If that's the case, make sure to classify them with their applicable income and expense accounts first before adding/accepting them.

 

Here's how:

 

1. Go to Banking menu at the left panel, then click the In QuickBooks tab.
2. Scroll down until you see the transactions, then choose Undo to bring it back into For Review.
3. Now, go to the For Review tab and click them, then change the Category with their desired income or expense account.
4. Select Add.

 

For your reference, you can also check out these articles for further guidance:

 

 

That should do the trick! Please let me know how it goes by leaving a comment on this thread. I'd be glad to answer should you have any additional questions about the process. Take care and have a great rest of the weekend.

View solution in original post

3 Comments
Moderator

Re: How can I stop QB from adding a payment transaction for every bank transaction I add (same am...

Hey there, @solidconstruction.

 

Thanks for dropping by the Community. I'm here to share some information about accepting downloaded transactions from your bank in QuickBooks Online (QBO).

 

The most likely reason why QuickBooks is creating a payment transaction is that when you added these transactions, you might've used a bank account as a category type. If that's the case, make sure to classify them with their applicable income and expense accounts first before adding/accepting them.

 

Here's how:

 

1. Go to Banking menu at the left panel, then click the In QuickBooks tab.
2. Scroll down until you see the transactions, then choose Undo to bring it back into For Review.
3. Now, go to the For Review tab and click them, then change the Category with their desired income or expense account.
4. Select Add.

 

For your reference, you can also check out these articles for further guidance:

 

 

That should do the trick! Please let me know how it goes by leaving a comment on this thread. I'd be glad to answer should you have any additional questions about the process. Take care and have a great rest of the weekend.

View solution in original post

Not applicable

Re: How can I stop QB from adding a payment transaction for every bank transaction I add (same am...

Thank you! This fixed the problem!

Moderator

Re: How can I stop QB from adding a payment transaction for every bank transaction I add (same am...

You're most welcome, @solidconstruction.

 

I'm happy to know that those steps helped you resolve this issue.

 

Also, thanks for being a part of our QuickBooks family. Please let me know in the comment section if you have any follow-up questions or concerns. Cheers!
 

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