I'd be glad to provide scenarios and solutions to help you update the transactions, patrarealty.
There are a few possible reason why this happens, here are the following:
- An update on your bank’s information such as the name (bank merger), account number and login credentials require you to refresh it in QuickBooks Self-Employed.
- Ongoing maintenance from your bank’s website.
Let's try to refresh your bank by going to the Gear > Bank accounts > Refresh all. Here's a sample screenshot for a visual reference:
Then, go back to the Transactions page and check if your data is updated. Otherwise, manually add the transactions and categorize them.
The instructions are included in these articles:
You've got me here if you have other questions with your QuickBooks Self-Employed account. Take care and stay safe!