How do I adjust a beginning balance on a reconciliation? I voided two old checks that looked to have never cleared. It messed up my beginning balance. Ugh!

Hello, @kathy5775.

I can share information about adjusting your beginning balance when reconciling in QuickBooks Online (QBO).

In QBO, we can edit or adjust your beginning balance by going to the Chart of Accounts. The steps to do this are pretty quick and easy.

Here's how:

1. In QBO, go to the Accounting menu on the left pane.
2. Locate the account on the list, then click View register under the Action column.
3. Search for the opening balance entry. Select it to expand the view.
4. In the Deposit column, edit the balance so it matches your bank records.
5. Hit Save to complete.

For more information about managing beginning balances and fixing reconciliation issues, consider checking out these articles:

• Enter and manage opening balances in QuickBooks Online.
• Fix issues the first time you reconcile an account in QuickBooks Online.

Once done, you may now proceed with the reconciliation process. Refer to this article for further guidance: Reconcile an account in QuickBooks Online.

For more tips and other resources, I recommend visiting our website for future reference: Self-help articles.

I'm only a post away if you have additional questions about reconciliation or anything else QuickBooks. I'm always ready to assist. Keep safe and enjoy the rest of the day.

On point 2, you say to "go to the account".   What account?  my cash account?

I found the beginning balance entry but it was not what you described.  

Thank you, 

Kathy

Hi there, @kathy5775.

Allow me to chime in and help you clear up your reconciliation right away.

My peer was referring to the account you're reconciling. However, the steps provided will only apply if you're reconciling an account for the first time.

Deleting previously reconciled transactions will cause beginning balances. Are these two old checks included in the past? If they're not, you'll want to run your discrepancy report and review what affects your balance. 

Here's how: 

1. In QuickBooks, go to Bookkeeping or Accounting, then select Reconcile.
2. Select the account in the Account dropdown.
3. Select the We can help you fix it link to open your discrepancy report.
4. Review the discrepancy report. Use it to decide if and how to make changes.
5. Select View to see the history of changes to the transaction.
6. Review the Change Type column. This tells you what changed. 
7. Make edits based on the message in the Change Type column. 

I also recommend consulting with an accountant so you'll be more guided with this process.

We're always open to help if you have additional questions or concerns. Feel free to leave a comment and we'll be happy to assist. Take care always!