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How do I delete the ones with zero balances?

1 Comment
QuickBooks Team

Re: How do I delete the ones with zero balances?

Thanks for posting in the Community, @Donna Bownds. I can help with deleting the ones with zero balances.


Just to clarify, are you referring to deleting accounts that have a zero balance? If so, here's how to do so in QuickBooks Online (QBO).


  1. Click Accounting on the left and choose Chart of Accounts.
  2. Locate the account you want to delete.
  3. Select the drop-down triangle in the Action column.
  4. Click Make Inactive.
  5. Select Yes on the prompt.


The following is a brief video to serve as a demonstration:



For additional insight into this process, such as how to restore an account that's been deleted, I suggest the following article: How to delete an account or restore a deleted account.


Should you have meant something else, or need any further assistance, I'll be here. Hope you have a wonderful day.